Join the Flock: Why Working at Flamingo Digital is a Unique Experience
In the world of business solutions, Flamingo Digital stands tall, distinguished by our ethos of customer service excellence. However, what truly makes us unique is our people, the diverse flock of individuals that form the core of Flamingo Digital.
This article delves into what it's like to work at Flamingo Digital and why it's an experience unlike any other.
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Culture of Learning: Nurturing Growth
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Flamingo Digital is a place where curiosity is encouraged, and knowledge is shared freely. We believe in the continuous growth of our team members and provide an environment that nurtures learning. With regular training sessions and workshops, we ensure that our team is always at the forefront of the latest trends and technologies in the customer service sphere.
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Work-Life Balance: Harmony in All Things
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At Flamingo Digital, we believe in maintaining a healthy work-life balance. While we are committed to providing excellent service to our clients, we understand the importance of personal time. We ensure a flexible work schedule that caters to the needs of our team members, promoting a sense of balance and well-being.
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Diverse & Inclusive: Welcoming All
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We welcome individuals from all walks of life at Flamingo Digital. Our team is a vibrant mix of talents, backgrounds, and perspectives, creating a rich and inclusive workspace. We believe this diversity fuels our creativity, fosters innovation, and helps us provide unique solutions to our clients.
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Team Spirit: Stronger Together
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Working at Flamingo Digital means becoming a part of a close-knit team. We believe in collaboration and teamwork, fostering an environment where every voice is heard, and every idea is valued. Our team members support each other, learn from each other, and celebrate each other's successes, creating a positive and productive work atmosphere.
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Opportunities for Growth: Soar Higher
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At Flamingo Digital, we provide our team members with numerous opportunities for personal and professional growth. From advancing in your current role to exploring new avenues within the company, the potential for growth is significant. We encourage our team members to aim higher, providing the support and resources needed to reach their goals.
At Flamingo Digital we believe in empowering individuals to grow within their workplace roles, that's we have designed an industry-leading in-house training program that enables our team members to continually develop an ever-expanding range of skillsets.
Our training program
Week 1
Overview of Flamingo Digital HQ in Nottingham, team-building exercises and introduction to our services.
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Week 2
Understanding our CRM, systems access and overview of our phone systems.
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Week 3
Contingency planning, exploring home worker kits and how to utilise them in case of further COVID-19 lockdowns or unforeseen force major at our office location.
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Week 4
Entry to our incubator program, giving you hands-on experience with our systems and one to one mentoring and coaching to prepare you for your role.
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Week 5
Introduction to our clients, role play activities and mock call taking.
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Week 6
Live call taking for the 1st time with direct support and supervision from your team leader. Overview of processes such as submitting holiday requests and the sick line procedure.
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Week 7
Go fully live in your new role!
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Positions Available
Part-time Customer service agent, shifts within 7:00-10:00pm
An exciting opportunity to join the team at Flamingo Digital, working in a fast-paced environment you will be the voice and face of the business. Speaking to a huge and diverse range of individuals across the UK it will be your job to ensure we meet our service standards, SLA times and provide a positive, professional experience for our callers. 4-5 hour shifts are available within our operating hours of 7:00 am to 7:0opm seven days per week.
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To apply please send your CV along with a cover letter to