Services available
Telephone Answering Service
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Self-employed tradesmen have a lot to deal with when working on-site, our answering service solutions give you the freedom to get on with your day while at the same time getting professional front of house representation for your business.
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Bespoke Solutions
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If your requirements go beyond that of a standard message taking service, for example, emergency call outs or escalation management we can create custom solutions for you built around your business needs.
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Rolling contracts
We don't tie clients into long term agreements, we offer simple rolling contracts that give you the freedom to use us on-demand when you're business requires it. We set you up your own dedicated number, just divert your calls when you need support.
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View your messages online
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We offer simple rolling contracts without long term commitment, ideal for tradesmen and the self-employed. We set you up with a log-in for our web-based client portal, giving you the flexibility to charge your availability and view message and account details while on the go.
SA Plastering
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Self-employed midlands based plasterer Steve Oxley is regularly booked up months in advance, working on-site six days per week he was finding it difficult to deal with new enquires and phone calls interrupting his work. Steve also wanted to create a more formal experience for new customers when they called to arrange a quote. After speaking with him, we decided that our virtual receptionist solution would be the best fit for his business. Steve now has his calls answered by our dedicated team members seven days per week and the details sent to him via SMS, giving him the freedom to call back when it doesn't interrupt his work.
1. Don't miss new enquiries
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As a tradesman you will know the value of new customer leads, don't miss out on potential new leads while your busy working on-site
2. Create a more formal impression
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Have your calls come through to a dedicated call handler who will capture all the details you need to respond when it's convenient.
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3. A cost efficient solution
Our services offer incredible value for small businesses and the self-employed, with tariffs starting from just £9.99 per month we have a solution for every budget and business need.
Working for yourself comes with a lot of responsibility, our range of outsourced call handling products are designed to help relieve some of the burden. Dealing with suppliers, self-assessment forms and making sure you keep all of your customers happy can sometimes feel like quite a tough balancing act. Flamingo Digital have a long history of helping small businesses to achieve their goals and helping them to grow. Our team take the required time to get to know you and your business, how you like things done and what we can do to make life a little bit easier for you on a daily basis.
Free yourself from your phone when you need that afternoon off or perhaps when you want to enjoy a weekend away with your family without worrying about your customers being sent to voice mail. We can handle all your calls for you and forward them to your email ready for you to deal with when it's convenient. You can even set bespoke criteria on your account that when triggered will result in us patching urgent calls through to you if its something you rather deal with straight away, while at the same time protecting you from unnecessary disturbances when it isn't convenient