Services avaIlable
Construction Answering Service: Your calls are always answered, so you never have to worry about missing new opportunities while on the job.
​
Virtual Assistant: Our highly skilled assistants will professionally represent your company and provide coverage seven days a week.
​
Diary Management: Whether it's new clients or existing ones, we can book your appointments so you can stay focused on the job.
Industry Expertise: A trained PA with knowledge and experience in dealing with customers in the construction industry will be assigned.
​
Flexible Services: Our bespoke service is tailored to meet your requirements and adapts to the seasonal changes of the industry.
​
Personal Touch: We do not leave your customers and contractors with just an automated voicemail. A friendly and trained professional will assist them personally.
TM Contractors
​
Contractors spend much of their day up a ladder or down a pipe, leaving little to no time to answer phone calls. This leaves them vulnerable to losing new business opportunities to competitors.
​
TM Contractors needed support in this regard and approached us in 2020 about our answering service solutions for construction. We discussed their requirements and agreed to a 7-day free trial. After this, they understood the value of having a professional answering service that ensured new business opportunities were not being missed.
​
As TM Contractors have grown their business, they can allocate more time to providing the best service for their customers while our telephone agents look after their day-to-day calls.
We can provide your construction company with a professional phone answering solution, supporting the needs of your business dynamically as and when required. With several years of sector expertise, we are well-equipped to help your business with its phone answering needs. Be it ad-hoc support, overflow services, or full-time call management, our bespoke scripting software gives us the freedom to build a solution that fits your needs perfectly. Aside from basic message-taking services, we can provide emergency response lines with phased escalation patterns. Our team can also provide extended coverage hours for a fraction of the cost of in-house receptionists or call handlers. Lastly, all Flamingo Digital clients receive seven-day coverage at no extra cost.